Martínez-Martínez, Aurora; Cerdá Suárez, Luis Manuel; … - In: Journal of industrial engineering and management : JIEM 11 (2018) 2, pp. 276-289
Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. Design/methodology/approach: Using data collected from the National Museum of...