Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products. Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model. Findings: Uncertainty is an...

The evaluation of transport projects has become increasingly complex. Different aspects have to be taken into account and the consequences of the problems are usually far reaching and the different policy alternatives are numerous and difficult to predict. Several pressure or action groups have...

Purpose: The main objective of this research is to design a decision-making network, based on the Analytic Network Process (ANP) technique (Saaty, 1996), which will include the main elements to take into account when stating the effect that the application of LP techniques has got on the...