Vaneva, Marjana; Hristova, Vesna; Bojadjiev, Marjan I. - In: AICEI proceedings 16 (2021), pp. 55-88
This study investigates the level of politeness in the workplace during the COVID-19 pandemic by using the speech acts … achieved, normal circumstances in life and business always recommend using polite language, but the new COVID-19 pandemic, with … successful organizational communication. The research shows that, in this pandemic, when communicating through the three speech …