"The volume comprises the proceedings of the second International Conference on Dynamics in Logistics LDIC 2009. The scope of the conference was concerned with the identification, analysis, and description of the dynamics of logistic processes and networks. The spectrum reached from the planning...

Innovation is increasingly considered as an enabler of business competitive advantage. More and more organizations focus on satisfying their consumer s demand of innovative and qualitative products and services by applying both technology-supported and non technology-supported innovative methods...