"New from bestselling author Joseph Michelli! How Airbnb has disrupted the hospitality industry for unparalleled success-critical lessons that apply to any 21st Century business. No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences....

Urban governance and development of informality in China and India / Arthur Acolin, Shahana Chattaraj, and Susan M. Wachter -- Comparative evidence on urban land-use regulation bureaucracy in developing countries / Paavo Monkkonen and Lucas Ronconi -- Urban land titling : lessons from a natural...

"This book is a comprehensive introduction to how real estate markets work and the analytical tools and techniques that can be used to recognize and interpret market signals. Its rigorous macroeconomic theory is backed up with numerous real estate case study examples and pedagogy."