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Industrial marketing management : the international journal for industrial and high-tech firms
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Non-human resistance in changes towards lean
Langstrand, Jostein
;
Elg, Mattias
- In:
Journal of organizational change management
25
(
2012
)
6
,
pp. 853-866
Persistent link: https://www.econbiz.de/10009673267
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The practice of the balanced scorecard in health care services
Kollberg, Beata
;
Elg, Mattias
- In:
The international journal of productivity and …
60
(
2011
)
5
,
pp. 427-445
Persistent link: https://www.econbiz.de/10009270347
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3
Internalisation or externalisation? : examining organisational arrangements for industrial services
Kowalkowski, Christian
;
Kindström, Daniel
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 373-391
Persistent link: https://www.econbiz.de/10009266593
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4
Using interventions to change the quality profile of an organisation
Johansson, Elisabeth
;
Witell, Lars
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
Saved in:
5
Any way goes : identifying value constellations for service infusion in SMEs
Kowalkowski, Christian
;
Witell, Lars
;
Gustafsson, Anders
- In:
Industrial marketing management : the international …
42
(
2013
)
1
,
pp. 18-30
Persistent link: https://www.econbiz.de/10009734103
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