The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a...

Introduction -- Moving from control to collaboration -- Controlling communication and case studies -- Collaborative communication and case studies -- Tips, tools, and resources to move from control to collaboration -- Moving from top-down to upward communication -- Top-down communication and...

Cases on Information Technology Planning, Design and Implementation brings together a variety of real-life experiences showing how other companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology....