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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this...
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"Public administration is a sprawling, diverse field that contains elements of political science, economics, law, sociology, ethics, and many other disciplines while also comprising issues and approaches distinctive to public administration. The Oxford Encyclopedia of Public Administration...
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Das Buch liefert einen allgemeinen Überblick über neuere Diskussionsansätze zur Modernisierung der Staatsorganisation und der Kommunalverwaltung im internationalen Vergleich und vertiefend in Deutschland. Dabei werden zum einen die konzeptionellen Vorstellungen des New Public Managements als...
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