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The public image of the insurance industry seems to bear some up-side potential. The field study conducted analyses … recommendations for a pro-active image management of insurance companies as well as the insurance industry as a whole. …
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How do firms repair their reputations after a serious accounting restatement? To answer this question, we review firms' press releases and identify 1,765 reputation-building actions taken by: (1) 94 restating firms in the periods before and after their restatement; and (2) a set of matched...
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We examine whether a company's corporate reputation gained from their CSR activities and a company leader's reputation, one that is unrelated to his or her business acumen, can impact economic action fairness appraisals. We provide experimental evidence that good corporate reputation causally...
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Legislation put into effect in 2009 has dramatically altered the health insurance system in Germany by introducing … premium equality in order to foster new competition between the German statutory health insurance funds based on quality … rather than price. The statutory health insurance (SHI) funds have reacted quickly by offering new benefits and services …
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We exploit unexpected corporate data breaches to study how firms respond to negative reputation events. Data breaches negatively affect firm profitability, value, and reputation for years following the event, but are not triggered by high or low reputations. In response, firms increase their...
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