Learning what it means to be a manager -- Setting the stage -- Reconciling expectations -- Moving toward a managerial identity -- Developing interpersonal judgment -- Exercising authority -- Managing subordinates' performance -- Confronting the personal side of management -- Gaining...

Let common sense be your guide to leading -- Recognizing your assets and liabilities -- Personality and leadership -- Goals and leadership -- Expectations and leadership -- Teamwork -- Creating a positive work environment -- Leading your team from habitual to perceptual behaviors -- Teach your...