"Developed for training, HR, and OD professionals, this book provides the keys to effective interpersonal collaboration. Building on a foundation of four principles (Be Real, Extend Respect, Take Responsibility, and Build Relationships). Readers will learn how to apply five strategies...

Patrick Lencioni zeigt die kleinen Geheimnisse, die den großen Unterschied für optimale Teamarbeit machen. Anhand einer spannenden Story identifiziert er die fünf Hauptprobleme, mit denen Teams konfrontiert werden, und liefert einfache, aber hocheffektive Lösungen. So wird aus einer schlecht...

"The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in...