Machine generated contents note: INTRODUCTION: WHY EMOTIONAL INTELLIGENCE? -- EI vs. IQ -- Star Performers Shine and So … -- The Four Areas of Emotional Intelligence -- The 20 Competencies of Emotional Intelligence -- Profiles of Star Performers … AND STRATEGIES -- What Is the Self-Confidence Competency? -- Emotional Intelligence Research Examples -- Are You a Star …

"Emotional Intelligence has been proven to be key to leadership success. In this book, EI expert Marcia Hughes provides …

heuristics -- The four levels of sales intelligence -- Shaping win probability -- Dual process -- Empathy -- Self …

This is the book that established "emotional intelligence" in the business lexicon--and made it a necessary skill for …Part I. The power of emotional intelligence: Primal leadership -- Resonant leadership -- The neuroanatomy of leadership …