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ECONIS (ZBW)
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Kunden zum Erfolg verhelfen : dauerhafte Win-win-Situationen im Vertrieb
Khalsa, Mahan
;
Illig, Randy
;
Müller-Gensert, Edgar
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2016
-
1. Auflage
Persistent link: https://www.econbiz.de/10011438019
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2
Das kundenorientierte Unternehmen : 12 Erfolgsprinzipien für eine konsequente Ausrichtung am Kunden
Riedel, Kai
;
Gresser, Franz Nikolaus
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2016
Persistent link: https://www.econbiz.de/10011386221
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3
Kundenverblüffung : kreative Tipps, wie Sie Ihre Kunden nachhaltig an sich binden
Zanetti, Daniel
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2003
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1. Aufl.
Persistent link: https://www.econbiz.de/10001768693
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4
Mit Service Menschen begeistern : Service-CRM-Magazin
Weiden : Samhammer AG, MM PR GmbH
-
2008 - 2009,1; damit Ersch. eingest.
Persistent link: https://www.econbiz.de/10003772547
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Creating & delivering your value proposition : managing customer experience for profit
Barnes, Cindy
;
Blake, Helen
;
Pinder, David
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2009
-
1. publ.
Persistent link: https://www.econbiz.de/10003840801
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America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
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2010
Persistent link: https://www.econbiz.de/10003942364
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7
The finishing touch : how to build world-class customer service
Cram, Tony
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2010
Persistent link: https://www.econbiz.de/10008737527
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Winning the customer : turn consumers into fans and get them to spend more
Imbriano, Lou
;
King, Elizabeth
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2012
-
1st ed
Persistent link: https://www.econbiz.de/10009315443
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9
Innovating analytics : word of mouth index - use the next generation of net promoter to increase sales and drive results
Freed, Larry
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2013
Persistent link: https://www.econbiz.de/10010204386
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10
Be the best at what matters most : the only strategy you will ever need
Calloway, Joe
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2013
Persistent link: https://www.econbiz.de/10009742575
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