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Kunden zum Erfolg verhelfen : dauerhafte Win-win-Situationen im Vertrieb
Khalsa, Mahan; Illig, Randy; Müller-Gensert, Edgar - 2016 - 1. Auflage
Persistent link: https://www.econbiz.de/10011438019
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Das kundenorientierte Unternehmen : 12 Erfolgsprinzipien für eine konsequente Ausrichtung am Kunden
Riedel, Kai; Gresser, Franz Nikolaus - 2016
Persistent link: https://www.econbiz.de/10011386221
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Kundenverblüffung : kreative Tipps, wie Sie Ihre Kunden nachhaltig an sich binden
Zanetti, Daniel - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001768693
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Mit Service Menschen begeistern : Service-CRM-Magazin
Weiden : Samhammer AG, MM PR GmbH - 2008 - 2009,1; damit Ersch. eingest.
Persistent link: https://www.econbiz.de/10003772547
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Creating & delivering your value proposition : managing customer experience for profit
Barnes, Cindy; Blake, Helen; Pinder, David - 2009 - 1. publ.
Persistent link: https://www.econbiz.de/10003840801
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America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul - 2010
Persistent link: https://www.econbiz.de/10003942364
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The finishing touch : how to build world-class customer service
Cram, Tony - 2010
Persistent link: https://www.econbiz.de/10008737527
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Winning the customer : turn consumers into fans and get them to spend more
Imbriano, Lou; King, Elizabeth - 2012 - 1st ed
Persistent link: https://www.econbiz.de/10009315443
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Innovating analytics : word of mouth index - use the next generation of net promoter to increase sales and drive results
Freed, Larry - 2013
Persistent link: https://www.econbiz.de/10010204386
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Be the best at what matters most : the only strategy you will ever need
Calloway, Joe - 2013
Persistent link: https://www.econbiz.de/10009742575