"This book provides an introduction to the key EQ measures: EQ-i, Goleman & Boyatzis ECI 360, Mayer, Salovey & Caruso MSCEIT, and Emotional Intelligence Skills Assessment (EISA) and offers specific exercises and activities designed to develop the skills of emotional intelligence. The activities...

Improving Your Own Empathy -- Feeling Good Working from Home -- "Speaking" so Others Will Understand -- Driving Real Connection with Your Team -- Giving Feedback Online -- Distributing Knowledge Asynchronously -- Distributing Knowledge Synchronously: What Do Good Meetings Look Like? -- Getting...

The COVID pandemic has swept through the world with significant consequences for our work and family lives. We have seen a huge upsurge in remote working, collaborating and leading and ways of working, giving rise to myriad challenges such as "Zoom fatigue," poor "digital demarcation," shifting...