Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...

"The outcome-based approach assesses the privatization of the provision of a good or a service by reference to the quality or quantity of its provision. Private provision is desirable when private entities make better - more efficient, just, etc.- decisions with respect to the relevant...