New ways of managing conflict are increasingly important features of organisational work and employment. Leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of...

Individuals, groups, and societies all experience and resolve conflict. In this handbook, scholars from multiple disciplines offer perspectives on the current state and future challenges in negotiation and conflict resolution.

"This book explores the theoretical and practical aspects of managing and solving conflicts and introduces updated approaches for refining communication and leadership skills. Featuring coverage on a broad range of topics such as emotional intelligence, organizational crises, and virtual team...