explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and … book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services … discipline. It is also a must-read for academics new to services who want to access cutting-edge research"-- …

concepts such as organizational transformation, change management, strategic management, business models, innovation and … -- Chapter 6: Digital Business Model Innovation for Product-Service Systems -- Chapter 7: Business models for digital service … -- Chapter 12: Dynamic capabilities as enablers of digital servitization in innovation ecosystems: An evolutionary perspective …