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Churn-Management im B2B-Kontex...
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Churn-Management im B2B-Kontext : eine empirische Analyse unter Berücksichtung von hierarchischen Kundenstrukturen und heterogenem Kundenverhalten
Tecklenburg, Tim
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2008
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1. Auflage
Persistent link: https://www.econbiz.de/10003608344
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