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Katharina Wedel prepared this study while she was working at the Center for the Economics of Education at the ifo Institute. The study was completed in September 2023 and accepted as doctoral thesis by the Department of Economics at LMU Munich. It consists of four distinct empirical essays that...
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Introduction -- Technology in Service Management -- Theoretical Foundations -- Study A: The Impact of Technology on … Frontline Employees’ Process Deviance -- Study B: A 360-degree View of Technology Deployment -- Study C: A Dyadic Study on …Digital technology is disrupting the prerequisites for most firms in the service industry and frequently forces them to …
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and wages in Vietnamese manufacturing? Second, what determines productivity in Vietnamese manufacturing: the roles of … technology and institutions? Third, what are the constraints of the investment climate on Vietnamese manufacturing technical …
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