This paper offers critical aspects on this ongoing development within the Swedish municipalities with the strategic use of ICT , for the purpose to create a digital government and to making public administration more citizen-oriented, efficient, and responsive to the needs of the public. It aims...

Information technology has become a very important issue in citizens' relations. It started with e-commerce followed by e-business and ended by e-government. Firms and consumers use internet to provide information and perform many of their business actions. During the last years Governments also...