Internationalisation plays a key role in the strategy of many firms, with one of the key benefits being improved performance. Since the early 1990s, internationalisation has played a central role within the mobile telecommunications industry, giving rise to multinational enterprises operating in...

Purpose: Information and communication technologies (ICT) are increasingly becoming an important component of economic development. 'Ecosystems' are one way of understanding complex interactions and relationships. Luxembourg's ICT sector is usually characterised as performing admirably - it is...

The Radio Sector of the ITU (ITU-R) has been involved in two aspects of personal mobile communication systems, namely defining the standards and identifying frequency bands related to these systems under the label of the International Mobile Telecommunication (IMT). This paper has investigated...

A large body of research has focused on measuring innovation and the innovativeness of firms. One option frequently chosen is to analyse quantitative indicators published, often at the expense of an intimate understanding of the specific industry or firm context. Another option is to rely on...

While Internet executives such as Jeff Bezos or Mark Zuckerberg have achieved widespread recognition beyond the business pages, this is not the case for the chairman or chief executive officers of telecommunication servicer providers. However, they are responsible for the provision and then...

Across Europe, policymakers and market forces are striving to deploy next generation access (NGA) networks and ensure ubiquitous access to superfast broadband services. Due to scale economies and sunk costs, the roll-out of NGA is expected to be profitable only for large-scale providers and in...

In this paper, we demonstrate that there is more to consumer experience than just broadband access speed. We identify and describe a complex and dynamic set of interactions that occur between different factors that collectively determine consumer experience. We suggest that the relationship...