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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Exploring the use of the Lexis diagram for monitoring lead times in health care : the illustrative case of an outpatient referral process
Santos, Marco
;
Chakhunashvili, Alexander
;
Plantin, Anders
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 876-888
Persistent link: https://www.econbiz.de/10010393802
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Making internal audits business-relevant
Lenning, Jan
;
Gremyr, Ida
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1106-1121
Persistent link: https://www.econbiz.de/10011778119
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