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The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho; Yoo, Jaewon; Jung, Yeonsung - In: Journal of service theory and practice 32 (2022) 2, pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
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Probabilistic audits and misreporting : the influence of audit process design on employee behavior
Ewelt-Knauer, Corinna; Schwering, Anja; Winkelmann, Sandra - In: The European accounting review 30 (2021) 5, pp. 989-1012
Persistent link: https://www.econbiz.de/10012653654
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Higher quality or lower price? : how value-increasing promotions affect retailer reputation via perceived value
Yoon, Sukki; Oh, Sangdo; Song, Sujin; Kim, Kyungok K.; … - In: Journal of business research : JBR 67 (2014) 10, pp. 2088-2096
Persistent link: https://www.econbiz.de/10010400113
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Empirical study on multi-channel service quality and customer loyalty of retailers
Yong-zhi, Qi - In: Journal of electronic commerce in organizations : the … 12 (2014) 4, pp. 1-12
Persistent link: https://www.econbiz.de/10010506943
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An empirical study on apparel retail store choice : importance-performance analysis
Shukla, Vishal; Pathak, Vivek Kumar - In: Reinventing management strategies : the design for …, (pp. 90-98). 2014
Persistent link: https://www.econbiz.de/10010436509
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Design of extended warranty service in a dual supply channel
He, Zhen; Huang, Dali; He, Shuguang - In: Total quality management & business excellence : an … 29 (2018) 9, pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
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Switching intentions : a case of Saudi Arabian hypermarkets
Jabeen, Samrena; Abu Bakar bin Abdul Hamid; Ur Rehman, Saif - In: International journal of economics and financial issues … 5 (2015) 1, pp. 215-222
Persistent link: https://www.econbiz.de/10011661399
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Urban resilience : store location dynamics and cultural heritage
Loon, Ruben van; Duijn, Mark van; Rouwendal, Jan - 2014 - Version: 26 February 2014
In this paper we study the relationship between cultural heritage and retail store dynamics at the neighbourhood level in the Netherlands. We analyze the total number of stores, number of vacant stores and number of stores by retail sub-industry in neighbourhoods, thereby focusing on the impact...
Persistent link: https://www.econbiz.de/10011490067
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The role of consumers' attitude towards economic climate in their reaction to "PL-only" assortments : evidence from the United States and Spain
Gázquez-Abad, Juan Carlos; Martínez-López, Francisco J. - In: Journal of retailing and consumer services 34 (2017), pp. 340-348
Persistent link: https://www.econbiz.de/10011629448
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The role of startups in structural transformation
Dent, Robert C.; Karahan, Fatih; Pugsley, Benjamin; … - In: The American economic review 106 (2016) 5, pp. 219-223
Persistent link: https://www.econbiz.de/10011699812