Mobile Money (MM) services are growing very fast in the developing countries as an important tool for the financial inclusion. Many critical challenges surrounds mobile money services adoption with the most important challenges to improve the service quality, attract and retain more customers,...

This chapter provides a background on financial inclusion and examines the progress and trends across different indicators of financial inclusion and different macro and income regions. The data show positive growth in different indicators of financial inclusion over recent years; however, the...

The first goal of Sustainable Development Goals (SDGs) is the absence of poverty to be achieved by 2030. Thus, access to and usage of financial services play an important role in achieving this, where ICT and digital technologies are the main tools, that describe it as a digital financial...