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Service Science and Innovation...
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Innovation management
198
Innovationsmanagement
198
Quality management
175
Qualitätsmanagement
174
Innovation
162
Dienstleistungsqualität
159
Service quality
159
Betriebliche Wertschöpfung
109
Value creation
109
Customer satisfaction
57
Dienstleistungssektor
57
Kundenzufriedenheit
57
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Consumer behaviour
41
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Lieferkette
35
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28
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26
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SME
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Organisatorischer Wandel
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Organizational change
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Konferenzbeitrag
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50,898
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50,898
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11,026
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11,026
Graue Literatur
9,124
Non-commercial literature
9,124
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6,540
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5,890
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4,434
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3,345
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3,320
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3,320
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1,903
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1,894
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1,894
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1,210
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864
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847
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847
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742
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397
Statistik
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Ratgeber
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304
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242
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232
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232
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211
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He, Zhen
4
Jochem, Roland
4
Markendahl, Jan
4
Anttila, Juhani
3
Bolboli, Seyed Amir
3
Carrubbo, Luca
3
Cronemyr, Peter
3
Jurburg, Daniel
3
Martínez, Luis
3
Psomas, Evangelos
3
Reiche, Markus
3
Schmitt, Robert
3
Viles, Elisabeth
3
Zhang, Min
3
Šindelář, Michal
3
Abate, Serafino
2
Alič, Milena
2
Amorim, Marlene
2
Araujo P., Maria Daniela
2
Ariyanti, M.
2
Bahia, Kalvin
2
Bangsawan, Satria
2
Bernardo, Merce
2
Bäckström, Ingela
2
Camgöz-Akdağ, Hatice
2
Casadesús, Martí
2
Castells, Pau
2
Chen, Chi-Kuang
2
Cobelli, Nicola
2
Constant, François
2
D'Ascenzo, Fabrizio
2
Dahlgaard, Jens Jörn
2
Douglas, Jacqueline
2
Enquist, Bo
2
Hirsch, Manuel
2
Hudec, Oto
2
Jaca, Carmen
2
Johnsen, Thomas E.
2
Johnson, Mikael
2
Jussila, Kari
2
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Al-Gehaz Al-Qawmy l-Tanzeem Al-Etisalat
1
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1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
The TQM journal : the international review of organizational improvement
45
International journal of quality and service sciences
22
International journal of innovation management
20
Business process management journal
14
Industrial marketing management : the international journal for industrial and high-tech firms
12
Adapting to the future : how digitalization shapes sustainable logistics and resilient supply chain management
10
International journal of economics and financial issues : IJEFI
10
Research in transportation economics
10
International journal of quality & reliability management
9
Trends zur Handhabung von Komplexität im Qualitätsingenieurwesen
9
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
9
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
7
Journal of service theory and practice : JSTP
7
Changing tides : the new role of resilience and sustainability in logistics and supply chain management : innovative approaches for the shift to a new era
6
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
6
Freie Berufe - Einkommen, Zeit und darüber hinaus : Forschungsergebnisse für Wissenschaft, Praxis und Politik
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
Journal of purchasing and supply management
6
Kybernetik und Wissensgemeinschaft : vernetztes Denken, geteiltes Wissen – auf dem Weg in die Wissensökonomie ; Konferenz für Wirtschafts- und Sozialkybernetik KyWi 2011 vom 7. bis 8. Juli 2011 in Stuttgart
6
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
6
International journal of production economics
5
Journal of health organization and management
5
Journal of industrial engineering and management : JIEM
5
New business models and institutional entrepreneurs : leading disruptive change : 6th International OFEL Conference on Governance, Management and Entrepreneurship : 13th - 14th April 2018, Dubrovnik, Croatia
5
Aktuelle Beiträge zur Dienstleistungsforschung : [im März 2012 fand an der Technischen Universität Kaiserslautern der 16. Workshop Dienstleistungsmarketing statt, der vom Lehrstuhl für Marketing ausgerichtet wurde]
4
Embracing diversity in organisations : 7th International OFEL Conference on Governance, Management and Entrepreneurship : 5th - 6th April 2019, Dubrovnik, Croatia
4
Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
4
Journal of service theory and practice
4
Research in the decision sciences for global business : best papers from the 2013 annual conference
4
Supply Chain Risk and Innovation Management in "The Next Normal" : Proceedings of the 15th International Conference on Operations and Supply Chain Management
4
Supply Management Research : aktuelle Forschungsergebnisse 2015
4
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
3
Efficiency in business and economics : proceedings from the 7th International Conference on Efficiency as a Source of the Wealth of Nations (ESWN), Wrocław 2017
3
Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
3
Innovation, catch-up and sustainable development : a Schumpeterian perspective
3
International journal of auditing : IJA
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
Journal of air transport management
3
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
3
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ECONIS (ZBW)
657
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1
Triggering a patient-driven service innovation to foster the service ecosystem well-being : a case study
Megaro, Antonietta
;
Carrubbo, Luca
;
Polese, Francesco
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1256-1274
Persistent link: https://www.econbiz.de/10014321619
Saved in:
2
A typology of customer-to-customer interaction and its implications for excellence in service provision
Sá, Patrícia Moura
;
Amorim, Marlene
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1183-1193
Persistent link: https://www.econbiz.de/10011778140
Saved in:
3
Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen
;
Psomas, Evangelos
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
Saved in:
4
Empirical study on quality management for product-service systems in industrial environment
Pasch, Florian
;
Rybski, Christoffer
;
Jochem, Roland
- In:
Business process management journal
22
(
2016
)
5
,
pp. 969-978
Persistent link: https://www.econbiz.de/10011609798
Saved in:
5
Customer satisfaction in IT Professional
Services
research
Motogna, Mircea
- In:
Development, Growth and Finance of Organizations from …
,
(pp. 75-99)
.
2017
Persistent link: https://www.econbiz.de/10012221087
Saved in:
6
AI, neuro- and smart-retail and employees' comfort : joint technologies of transformative service research
Caratù, Myriam
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 134-141)
.
2022
Persistent link: https://www.econbiz.de/10013281293
Saved in:
7
Being social for social : a co-creation perspective
Tregua, Marco
;
Russo Spena, Tiziana
;
Casbarra, Claudia
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
2
,
pp. 198-219
Persistent link: https://www.econbiz.de/10011297505
Saved in:
8
Transcendence for business logics in value networks for sustainable service business
Enquist, Bo
;
Sebhatu, Samuel Petros
;
Johnson, Mikael
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
2
,
pp. 181-197
Persistent link: https://www.econbiz.de/10011297507
Saved in:
9
Measuring customer value co-creation behavior : developing a conceptual model based on service-dominant logic
Tommasetti, Aurelio
;
Troisi, Orlando
;
Vesci, Massimiliano
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
5
,
pp. 930-950
Persistent link: https://www.econbiz.de/10011797936
Saved in:
10
A4A relationships
Polese, Francesco
;
Pels, Jaqueline
;
Tronvoll, Bård
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
5
,
pp. 1040-1056
Persistent link: https://www.econbiz.de/10011797949
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