Showing 1 - 10 of 71
This work analyzes the post-purchase behavior of mobile phone users once they have experienced a service failure. Taking into account the existing literature on Consumer Complaint Behavior (CCB), a survey for 4249 individuals in Spain is used for specifying econometric equations explaining the...
Persistent link: https://www.econbiz.de/10010395245
formation. Models with an extensive investment margin, i.e. endogenous firm and product entry, have difficulties explaining … these two phenomena simultaneously. Considering different variants of an endogenous-entry business cycle model, we show that … crowding-in of both consumption and entry can be generated only under very specific assumptions. In a static model with full …
Persistent link: https://www.econbiz.de/10010339394
This paper studies optimal taxation in a general equilibrium macro model with endogenous entry. We compare the constant … the misalignment of markups on goods and leisure, and an entry distortion due to the misalignment of the consumer surplus … effect and the profit destruction effect of entry. The two distortions interact in determining the wedge between the market …
Persistent link: https://www.econbiz.de/10010489836
This paper introduces the theory of firm organization under moral hazard into an equilibrium model of international trade with heterogeneous talents and technologies. The model is able to explain how the allocation of power and the provision of financial incentives inside firms varies within and...
Persistent link: https://www.econbiz.de/10010336263
How does demand uncertainty affect entry into skill-based competition? I investigate this question in a market entry …
Persistent link: https://www.econbiz.de/10010338933
We examine the benefits of objective performance measurement in a field experiment conducted in a retail bank. At the outset objective performance measures of pro fits in each branch were only available on the branch level and managers allocated bonuses to their employees based on subjective...
Persistent link: https://www.econbiz.de/10010338944
To explain organizational decisions in multistage production processes we assume a production process with one producer and two suppliers of which one is the firm's direct supplier and the other one is the supplier of the supplier. The firm decides only on the organizational form of her direct...
Persistent link: https://www.econbiz.de/10010491155
We study the economic consequences of opportunities for dishonesty in an environment where efficiency relevant behaviour is not contractible, but rather incentivized by informal agreements in an ongoing relationship. We document the repeated interaction between a principal and an agent who,...
Persistent link: https://www.econbiz.de/10010483887
Service organizations provide an environment for solving tasks given by customers. The performance of the organization is dependent on many factors including organizational structure, incentive structure and communication of knowledge within the organization. The manager assigns tasks to be...
Persistent link: https://www.econbiz.de/10010484763
Successful innovation is a precondition for economic prosperity. While various potential determinants of innovative activity have been considered, little empirical evidence is yet available for the influence of firm governance issues. This paper aims at filling this gap in the literature by...
Persistent link: https://www.econbiz.de/10010484767