Section A: The Building Blocks of Tourism. What is tourism? -- Motivations for travelling -- Types of tourism -- Niche tourism products -- Components of tourism industry -- Tourism resources to tourism products -- Types of tourism markets -- The New Age traveller -- Positive impacts of tourism...

This book presents the essential concepts of operations research and engineering management in a structured manner. Starting with the basic functions of management - planning, organizing, leading and controlling - it introduces the reader to the process of strategic decision-making, covering the...

: overview of organizational change -- Organizational change: an overview -- Models of change -- Leading and managing of change -- Resistance to change -- Overview and process of organizational development -- Organizational development -- Organizational diagnosis : a management tool for change...