We consider the effect of a wave of mixed-mode data collection (telephone and face-to-face), in an otherwise face-to-face survey, on panel attrition and the extent to which this effect is dependent on the nature of the mode-switch protocol. Findings are reported from an experiment on a survey in...

This study empirically identifies dimensions of behaviour that are distinct in terms of the extent to which people act pro-environmentally. Three dimensions are identified, relating to at-home, transport-related and purchasing behaviour. The correlation between behaviour in each dimension is...

We conduct two large-scale randomised experiments on the British Household Panel Survey (BHPS) to study methods of reducing panel attrition. The first experiment compares different strategies for tracing and maintaining contact with sample members. We find that change-of-address cards...

This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers' behaviour and hence influence the doorstep interaction between...

It is common practice to adapt the format of a question to the mode of data collection. Multi-coded questions in self-completion and face-to-face modes tend to be transformed for telephone into a series of 'yes/no' questions. Questions with response scales are often branched in telephone...

We examine the effects on survey estimates of extended interviewer efforts to gain survey response, including refusal conversion attempts and attempts to make contact with hard-to-contact sample members. Specifically, we update and extend the research of Lynn & Clarke (2002). We estimate bias...

We compare two alternative mixed mode survey designs with face-to-face data collection in terms of differences in estimates. Both mixed mode designs involve face-to-face, telephone and web interviewing. One design uses modes sequentially; the other offers respondents an explicit choice of mode....