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Managing conflicting fads : the relation between downsizing and quality management
Wiele, Ton van der; Brown, Alan - 1998
Persistent link: https://www.econbiz.de/10000995353
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How to use ISO 9000 as a tool for organisational change?
Wiele, Ton van der; Brown, Alan - 1998
Persistent link: https://www.econbiz.de/10000995356
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Self-assessment against an excellence model in SMEs
Sturkenboom, Jorn; Wiele, Ton van der; Brown, Alan - 1999
Persistent link: https://www.econbiz.de/10001422138
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Continuously struggling with TOM
Wiele, Ton van der; Brown, Alan - 1999
Persistent link: https://www.econbiz.de/10001422139
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A transparent role of information systems within business proccesses : a case study
Verboom, Menno (contributor); Iwaarden, Jos van (contributor) - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002362283
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Perceptions about the ISO 9000 (2000) quality system standard revision and its value : the Dutch experience
Wiele, Ton van der; Iwaarden, Jos van; Williams, Roger; … - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002359541
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Mystery shopping: a tool to develop insight into customer service provision
Hesselink, Martijn Willem (contributor);  … - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002359794
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Self-assessment against quality award models can lead to business performance improvement
Wiele, Ton van der - 1998
Persistent link: https://www.econbiz.de/10000995357
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Two current trends in structure quality management
Wiele, Ton van der; Dale, Barrie G.; Williams, Roger - 1998
Persistent link: https://www.econbiz.de/10000995362
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The evolution in quality thinking
Wiele, Ton van der; Dale, Barrie G.; Williams, Roger - 1998
Persistent link: https://www.econbiz.de/10000995363