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The impact of conformance and experiential quality on healthcare cost and clinical performance
Senot, Claire
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Chandrasekaran, Aravind
;
Ward, Peter T.
; …
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2013
Persistent link: https://www.econbiz.de/10010188436
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Developing and sustaining capabilities : a look into the Black Box
Deflorin, Patricia
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Ward, Peter T.
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2009
Persistent link: https://www.econbiz.de/10003911949
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