Digital advances and the emergence of disruptive technologies have dramatically changed the business models across sectors and operations economics. The scope of this paper is to contribute to analyze the current disruptive revolution in operations management in a digitalized global market...

The aim of this paper is to analyse the effects of knowledge management on the innovation success of firms in Germany. Using a matching procedure on data from the German Innovation Survey of 2003 (“Mannheim Innovation Panel”), we pair firms applying knowledge management with twin firms with...

The aim of this paper is to analyse the effects of knowledge management on the innovation success of firms in Germany. Using a matching procedure on data from the German Innovation Survey of 2003 (“Mannheim Innovation Panel”), we pair firms applying knowledge management with twin firms with...

Services are characterised by the integration of customers while the service is produced. This integration leads to interruptions in the processing of a customer order until the customer provides the missing input. Since customer behaviour can be planned to a certain extent only challenges in...

This Working Paper gives insights into the concepts of productivity and efficiency. Both concepts are popular measures for evaluating productive units, either on macro or micro level. This paper provides clear definitions for both concepts and outlines key areas of interest in this context, such...

This paper examines the effects of working from home on mental health, with particular attention to the role of home environments. Using unique real time survey data from South Korea collected during the COVID-19 pandemic, we find that working from home negatively affects the mental health of...

The construction industry has suffered from low growth in recent decades. Motivated by the economic impor-tance of the industry, we revisit the construction produc-tivity puzzle by analyzing the construction value chains of 12 European countries with data from the World In-put-Output and EU...

During the recent COVID-19 pandemic, traditional (offline) chess tournaments were prohibited and instead held online. We exploit this as a unique setting to assess the impact of moving offline tasks online on the cognitive performance of individuals. We use the Artificial Intelligence embodied...