Background information -- History and current state -- Engagement theory - a top down perspective -- Issues with the theory -- Toward a practical definition of employee engagement -- Management 1.0, 2.0 and 3.0 -- Management and leadership, the basics -- Management and leadership, the two lost...

"Proven techniques for building self-confidence, making personal connections, and developing a professional presence that's powerful, authentic, and effective. Great leaders connect with others while always staying true to themselves. The exercises and techniques in this illuminating guide are...