"The mere suggestion of employees working from home is enough to make many managers sweat. Faced with the prospect of managing an employee they can't even see, many discover that their managerial style just doesn't work anymore. As an increasing number of jobs can be executed from home, managers...

Authors -- Introduction: engagement : what is it and why do it? -- Step 1: Find something to improve : something that makes your job easier -- Step 2: Offer ideas on how to improve a process, product, or service and ask your co-workers for their help -- Step 3: Test your ideas -- Step 4:...