Insurance companies are making an ever increasing effort to tailor their products more to the needs of their customers. A successful realization of these projects could result in a substantial competitive Advantage compared to their peers. Customer understanding differs fundamentally, depending...

Die vorliegende Dissertation besteht aus vier einzelnen Teilen, von denen jeder ein eigenes Research Paper umfasst. Die erste Arbeit mit dem Titel "Evaluation of Benefits and Costs of Insurance Regulation A Conceptual Model for Solvency II" entwickelt ein konzeptionelles Model um Kosten und...

The recent regulatory changes, together with the increasing awareness of the variety of sources of uncertainty that affect the activities of insurance and pension funds, have generated increasing attention towards insurance risk management theory and practice. Against this background, this...