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, Großbritannien, Italien, Niederlande und Schweden) in Hinblick auf die Diffusion und die Wirkungen des Einsatzes moderner … Netherlands and Sweden) – with regard to the diffusion and the effects of modern information and communication technology (ICT …
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to use. The book takes the Netherlands as a case, but is hardly a book on productivity in the Low Countries alone. The … different contributors focus on the drivers of productivity that prevail in every modern economy, using the Netherlands … for the Netherlands / Dirk Pilat -- What do the numbers mean? / Bart van Ark -- A policy agenda for higher productivity …
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Borders in Service traces the intersection of service labour and national identity across global call centres in seven countries: El Salvador, Guatemala, Guyana, Mauritius, Morocco, the Philippines, and the US-Mexico border. While most studies on offshore call centres have focused on India, this...
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