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Customer relationship management in a digitally connected world
Probst, Florian
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2015
Persistent link: https://www.econbiz.de/10011406817
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Kundenbeziehungsorientiertes Revenue Management : mathematische Modelle und Methoden zur Steuerung von B2C- und B2B-Beziehungen in kapazitätsbeschränkten Industrien
Kolb, Johannes
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2017
Persistent link: https://www.econbiz.de/10011756737
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