"How statistical thinking and methodology can help you make crucial business decisions. Straightforward and insightful, Statistical Thinking: Improving Business Performance, Second Edition, prepares you for business leadership by developing your capacity to apply statistical thinking to improve...

"Thoroughly revised and updated, this third edition of the bestselling book offers an introduction to program evaluation including information on stakeholder relationships, program design, data collection and analysis, reporting results, and other important steps. This edition expands coverage...