Zu den Schwerpunkten dieses Buches zählen Büroorganisation, Eingehen auf die Kundenwünsche und -bedürfnisse von der Angebots- über die Vertragsgestaltung, die interne Veranstaltungsplanung bis hin zur Rechnungserstellung, speziell für diesen Teilbereich der Hotellerie konzipierte...

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