Technology introduction -- Innovation as a business process -- Understanding innovation solutions -- Impact on firms -- Creating new products and services -- Capturing the benefits of innovation -- Capture learning from innovation -- Influence on consumers -- Open innovation and collaboration --...

Das Buch stellt die wichtigsten Aspekte des Aufbaus und Managements von Wissenscommunitys mittels Social Media vor und beantwortet dabei die Fragen "Was sind Enterprise 2.0 und Social Media?", "Welche Auswirkungen haben sie auf das Wissensmanagement?". Das Buch bietet dazu eine kompakte,...

"Social Media Management: Persuasion in Networked Culture is designed for graduate students taking courses in social media or digital media strategy. It will equip readers with the frameworks and tools to answer the "Now what?" question. Based on the author's extensive experience in the social...