This study examines the emergence of Business ProcessOutsourcing (BPO) in white collar occupations. Recent BPOpractices are compared to the offshore outsourcing of productionin the context of the shift from Fordist to flexible production. Thestudy considers BPO in light of Harry Braverman’s...

This thesis sets out to give contemporary commercial context to a luxury business, whose products have been traditionally studied as art-objects. The provincial firm, under the Duesburys, was the country's pre-eminent producer of fine porcelain from c. 1770, a position no other domestic...