Over the past several years, the press, trade publications and academic literature have reported with increasing frequency on the social concerns caused by ubiquitous computingInformation Technology (IT) embedded in artifacts, infrastructure and environments of daily life. Designers and...

Organizations make large investments in Information Systems (IS) expecting positive impacts to the organisation and its functions. Yet, there exists much controversy surrounding the 'potential' impacts of these systems, with some studies reporting broadly positive impacts of IS across...

Background and purpose. This thesis documents a program of five studies concerned with the assessment of software measurement. The goal of this program is to assist the software industry to improve the information support for managers, analysts and software engineers by providing evidence of...