This research explored stakeholder behaviour during the development, implementation and evaluation of the Victorian Alpine Resorts 2020 Strategy. In particular, the research addressed three research questions that related to the key behavioural components and attributes of stakeholder behaviour...

This is a case study about a fast food company whose aggressive growth in thepast has left it vulnerable and unable to cope with the results of its expansion. Thisquickservice restaurant chain has been lauded by many business gurus for itsinnovation, efficiency and its focus on customer service....

Common perception by practitioners in the hotel industry today thata satisfied guest would become a repeat customer was considered as amajor subject of this research. It determined the extent to whichsatisfaction fostered loyalty. Interviewing guests and demonstrating theexpression of visual...

US e-grocers have been testing different business models with varying results.This research conducted a meta-analysis of six online grocers (Peapod, Tesco,Safeway, FreshDirect, Webvan and Streamline) to identify the pattern of strategies thatcontribute to their performance. Each company's...

The existing British partnership literature is notoriously polarised. Two main streams ofresearch have emerged. Early empirical work focused upon trade union representative capacityoutcomes, in other words does partnership represent a threat or opportunity to the beleagueredtrade union movement....

Privatisation reforms have been embraced by different nations and implemented in various industry sectors since the 1980?s. Airports have been privatised with airport operators taking a more commercial positioning into account whilst catering for individual stakeholders. It is claimed that...

Despite the increasing significance of Chinese family businesses (CFBs) as an important sector in China?s fast-growing economy, family businesses in China have received little research attention in the literature. The aims of this study are two-fold. First, the study examines the current human...

Despite the substantial amount of work undertaken on internationalization to-date, most has placed little emphasis on the temporal processes and dynamics of internationalization in shaping firm internationalization histories. This is reflected in several problem areas in theories and research...

Investment appraisal techniques (TAT) range from quantitative (financially based)techniques to qualitative (non-financially based) techniques, and represent tools thatmay be applied during IT/IS evaluation to assess the impact (value, worth or usefulness) of information systems on the...

Nursing education is faced with addressing the challenge of educational reform as a result of the rapid changes in the complexity of health care delivery systems, increased technology and biomedical knowledge, a shortage in nursing faculty, and increased enrollment in schools of nursing....