Currently, manufacturing organisations worldwide are shifting their businessmodels towards Product-Service Systems (PSS), which implies thedevelopment of new support agreements such as availability-based contracts.This transition is shifting the responsibilities for managing and...

The main aim of the research work presented in this thesis, is the development of anovel framework with the capability of assessing the impact of implementing leanmanufacturing within small-to-medium sized manufacturing firms (SMEs). By assessingthe impact of lean implementation, SMEs can make...