Unsere Gesellschaft befindet sich im Wandel von der Industriegesellschaft zur Informationsgesellschaft, bei der die Gewinnung, Verarbeitung, Vermittlung und Nutzung von Information und Wissen zu zentralen Aufgaben werden. Durch die Möglichkeiten der elektronischen Datenübertragung werden...

In both public administration and economics, efficiency is brought forward as an important criterion for evaluating administrative actions. Clearly, its value as an assessment principle depends on our ability to adequately measure efficiency. This article argues that citizen's coproduction in...

Provision of most public goods (e.g., health care, libraries, education, police, fire protection, utilities) can be characterised by a two-stage production process. In the first stage, basic inputs (e.g., labour and capital) are used to generate service potential (e.g., opening hours,...