Prior research has documented that during mortality-related crises workers face psychic costs and are motivated to make social contributions. In addition, management practices that encourage workers to make social contributions during a crisis create value for firms. However, the coronavirus...

We analyze the classic problem of sustaining trust when cheating and leaving trading partners is easy, and outside enforcement is difficult. We construct equilibria where individuals are loyal to smaller groups – communities – that allow repeated interaction. Hierarchies provide incentives...

Online knowledge-sharing communities are important arenas for the development and exchange of knowledge; both firm participation and sponsorship in communities are increasing, as is scholarly interest in understanding how interactions between members shape subsequent participation. We contribute...

Communication professionals working for International Organizations (IOs) are important intermediaries of global governance that increasingly use social media to reach out to citizens directly. Social media pose new challenges for IO public communication, such as a highly competitive economy of...

On Wikipedia, the largest online encyclopedia, editors who contribute to the same articles and exchange comments on articles’ talk pages work in collaborative manner engaging in communication about their work. Thus they can be considered as peers who are likely to influence each other. In this...