tourist loyalty is well founded, recent progress in e-services has opened new opportunities for informing and attracting … visitors. This paper examines the potential effects of e-services in an inclusive model of destination loyalty towards the city … satisfaction and loyalty, especially with regard to a number of tourist subgroups. …

Exploring the main determinants of tourism participation at national and international level, the paper investigates if … there are differences in tourism consumption behavior among Italian families which reflect disparities in their standard of …-2007. Results show that participation in the tourism market is strongly affected by the personal characteristics of individuals and …