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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - 2011 - Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - 2012 - 2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
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Data augmentation by predicting spending pleasure using commercially available external data
Baecke, Philippe; Van den Poel, Dirk - 2009
Persistent link: https://www.econbiz.de/10003936802
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Modeling sources of heterogeneity in customer lifetime purchase behavior
Jain, Dipak; Singh, Siddarth S. - 2013
Persistent link: https://www.econbiz.de/10009786190
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Vertrauen als Determinante des Customer Lifetime Value : Versuch einer Operationalisierung
Beck, Chris - 2001
Persistent link: https://www.econbiz.de/10001725936
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Valuation of customers' word of mouth referrals : approach and first result
Bayón, Tomás - 2002
Persistent link: https://www.econbiz.de/10013441072
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Beyond technology adoption : homeowner satisfaction with newly adopted residential heating systems
Michelsen, Carl Christian; Madlener, Reinhard - 2015
Persistent link: https://www.econbiz.de/10011408992
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Maintaining vs. milking good reputation when customer feedback is inaccurate
Djawadi, Behnud Mir; Fahr, René; Haake, Claus-Jochen; … - 2017
Persistent link: https://www.econbiz.de/10011716152
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Reputation and competition : evidence from the credit rating industry
Becker, Bo (contributor); Milbourn, Todd (contributor) - 2008
Persistent link: https://www.econbiz.de/10003783664
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Reputation concerns and herd behavior of audit committees : a corporate governance problem
Schöndube-Pirchegger, Barbara; Schöndube, Jens Robert - 2009
Persistent link: https://www.econbiz.de/10003907904