Krasachol, Ladawan; Tannock, James. D.T. - In: International Journal of Quality & Reliability Management 16 (1999) 5, pp. 418-432
adopted TQM. As Japanese and US companies are major investors in Thailand, one purpose of the study was to compare approaches … to TQM implementation between three ownership categories: Thai, Japanese, and US‐owned companies operating in Thailand. A …