Purpose – The purpose of this paper is to explain how and why the initially ambitious reform of the Dutch water sector turned into a moderate pace of change. The explanations are based on institutional theory. Design/methodology/approach – This paper is a case study at the organizational...

This article examines contracting‐out in practice in public health and water services in Ghana. Drawing on in‐depth interviews and discussions with knowledgeable officials, complemented by documentary analysis and secondary sources, the article provides insights into some of the...

This paper examines the operating environment of non‐metropolitan urban water authorities in Victoria, Australia. It analyses the policy framework within which the industry operates and demonstrates that this framework generates inconsistencies between central agency driven economic outcomes...

Focuses on two courses provided by the Institution of Occupational Safety and Health (IOSH): Managing Safely, a course aimed at supervisors and managers; and Working Safely, aimed at junior staff. Features a case study of a Managing Safely course run by British Waterways, noting that the...

A case study is described in which an audit programme was developed as a measure of health and safety performance. The audit programme was implemented as a safety competition in a UK water utility over a period of three years with the results also used for benchmarking the company’s health and...

Purpose – The purpose of this article is to analyse the organisation of the Bolivian “water war” in Cochabamba that saw a social movement resist international business and the privatisation of public goods. The implications for the study of resistance in management and organisation studies...

Purpose – The purpose of this paper is to investigate the intentional formation of business networks in the wastewater industry. It enriches the theory‐building of the formation of business networks by drawing on theoretical contributions to business networks and capabilities. The paper...

Senior management in the newly privatized water companies have been keen to secure employee commitment to the new commercial goals they are ow pursuing. Considers the use of profit sharing as a rhetorical device for this purpose. The introduction of profit sharing schemes was intended by...

Purpose – This paper aims to examine union and non‐union consultation and representative arrangements at South West Water (SWW) over a ten‐year period, from 1992 to 2002. Design/methodology/approach – The paper attempts to fill the gap in the current research by examining the processes...

Purpose – Examines union and non‐union consultation and representation arrangements at South West Water, UK. Design/methodology/approach – Constitutes a briefing that is prepared by an independent writer who adds his own impartial comments. Findings – Demonstrates that perceptions of...